Returns & Exchanges

At Café Britt, we are committed to providing the highest quality gourmet coffee and chocolates. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund or exchange.

Return Process

• 1.
  Contact Customer Support

  Reach out to our customer service team via email or phone with your order number and the reason for your return.

• 2.
  Receive Authorization

  Once your request is processed, we will provide a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 3.
  Pack Your Items

  Securely pack the unused portion of your product in its original packaging to ensure it arrives safely at our facility.

• 4.
  Refund Processing

  After we receive and inspect your returned items, a refund will be issued to your original payment method within 5-7 business days.